Refunds & Cancellations

The website does not currently state a fixed refund period or automatic refund entitlement. Obtain written confirmation from support before payment if refund eligibility is material to your purchase.

Before paying

• Use the free trial to check compatibility where available.
• Confirm the subscription period, connections, device, and total price.
• Ask support any cancellation or refund questions before payment.

Requesting assistance

Send the payment date, amount, selected package, payment method, available payment reference or receipt, and reason for the request to skylinktv@islandreachmedia.com. Do not send passwords.